FAQ

Frequently asked questions

How long will my delivery take?


Depending on stock, we usually process orders within 5 - 7 business days.




Where do you deliver?


We deliver all over South Africa. We box your plants up carefully and ship them as quickly as possible. All our plants are delivered with care to try and ensure not a single leaf is damaged - so far, so good.




How big are the plants?


All the plants work according to the size of the pot. The diameter of the pot is indicated when selecting the plant you want to buy.




Returns Policy


We unfortunately cannot accept returns on plants due to the nature of the product. If you are not satisfied with your purchase, please email us within 24 hours of receiving your plant along with a picture and we will gladly replace the plant free of charge.




Sourcing Plants


If there is a specific plant that you're wanting to buy but cannot find, please email us with a picture of the plant pet you're after and we will do our best to source it for you.




Gifting


We can send gift vouchers if you would like. We can easily add a personal message or personal touch to your delivery if it's a gift.




What does the plant come in?


All plants are sold in plastic nursery pots.